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Shipping policy

SHIPPING POLICY

Processing Time Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.

  • UK Standard Delivery: 3-5 business days
  • International Delivery (EU): 5-10 business days

Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes Fern and Fig is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages Fern and Fig is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

International Shipping Policy We currently ship to the UK and EU. For other international orders, please contact us to arrange shipping.

Contact Us If you have any questions about your shipment or need assistance, please contact us at fernandfig@outlook.com